IZEN Launches WhatsApp For Customer Comms

We’re pleased to announce that we’re now including WhatsApp as another way for you to get in touch with us.

If you’d like real-time communication, rapid responses, and 24/7/365 availability, connect with us by sending a message to our new number: 07474 070 585. Please add your name, email address, and company, and we’ll add you to our communications list.

Why We’re Using It

We recognise that many our customers prefer to, and already use WhatsApp, as a communication platform across Europe and the USA. As one of the most popular mobile apps worldwide, WhatsApp today has more than 1.2 billion monthly active users. In 2018, instant messaging apps like WhatsApp are forecasted to make up 75% of all mobile messaging traffic – ahead of SMS, email and other mobile messaging options. We’re hugely excited to be able to offer this as a communication platform to our customers.

The Benefits

As a communication tool, WhatsApp has more bells and whistles than many of its competitors. Plus, when you message us, you’ll get a response direct from one of our senior team members . Other benefits include:

  • 24/7/365 service
  • Ease of use
  • Real-time communication
  • Rapid response
  • Unlimited word count (unlike Twitter)
  • Use on desktop as well as mobile
  • Document sharing directly from Google Drive and iCloud Drive
  • Files transfer between your phone and desktop
  • Option to send multimedia eg photos, videos, voice messages

How To Get In Touch Using WhatsApp

If you’d like to start talking with us using WhatsApp, you can opt-in by sending a message to 07474 070 585. Don’t forget to let us know your name, email address, and company, so we can add you to our communications list.

Other Ways To Get In Touch

You can still contact us by phone: +44 118 380 5115 or email: info@izenmarketing.com. The purpose of WhatsApp is to provide further additional options of contacting us, according to your preference.

What Next?

We’ll next be adding LINE as another communications option to all our customers across APAC. We’ll also soon be blogging about how to make best use of the app, including some tips and tricks to make communication that little bit easier.

In the meantime feel free to send us a WhatsApp, we look forward to hearing from you.

WhatsApp Symbol

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